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Dr. Z's Shipping Options and Returns

  Shipping Options

* Free Shipping (1¢) for orders over $45.00 available

USPS First Class, Priority Mail or Parcel Post, depending on order total and your location - Contiguous Continental USA only (excludes Alaska and Hawaii, and US Territories)

Other Shipping Options:
Shipping within the continental US is calculated based upon the chosen method of shipment and the total purchase value of the merchandise being shipped.

International orders are shipped with US postal service, (UPS is too expensive) air letter or air parcel post, depending on weight.

Customer is responsible for customs and import taxes. We cannot be responsible, once the package leaves the United States.

*** No refunds on international orders.

Shipping Method:
UPS Continental USA Express
(2nd or 3rd day air -- PM delivery)
depending on distance shipped.
Order Subtotal
Shipping Cost
$0.00 to $49.99 $22.95
$50.00 to $99.99 $25.95
$100.00 to $149.99 $30.95
$150.00 and higher $38.95
 
Shipping Method: Continental USA Standard UPS Ground (3-7 B usiness Days) depending on distance shipped
Order Subtotal
Shipping Cost
$0.00 to $49.99 $11.50
$50.00 to $99.99 $12.50
$100.00 to $249..99 $14.50
$250.00 to $449.99 $16.50
$450.00 to $549.99 $18.50
$550.00 to $750.00 $35.00
   

Shipping outside the Continental USA and to Canada

Shipping Method: Hawaii/Alaska Priority Mail USPS
Order Subtotal
Shipping Cost
$0.00 to $49.99 $12.95
$50.00 to $99.99 $16.95
$100.00 to $149.99 $20.95
$150.00 to $499.99 $24.95
$500.00 and higher $55.00
 
Shipping Method: Canada regular mail USPS
Order Subtotal
Shipping Cost
$0.00 to $49.99 $20.95
$50.00 to $99.99 $22.95
$100.00 to $149.99 $25.95
$150.00 to $499.99 $28.95
$500.00 and higher $95.00
 
Shipping Method: Canada Express USPS
Order Subtotal
Shipping Cost
$0.00 to $49.99 $26.95
$50.00 to $99.99 $28.95
$100.00 to $149.99 $32.95
$150.00 and higher $36.95
 
Shipping Method: Rest of the World USPS regular
Order Subtotal
Shipping Cost
$0.00 to $49.99 $34.95
$50.00 to $99.99 $38.95
$100.00 to $149.99 $40.95
$150.00 to $499.99 $50.95
$500.00 and higher $140.00
 
Shipping Method: Rest of the world USPS express
Order Subtotal
Shipping Cost
$0.00 to $49.99 $39.95
$50.00 to $99.99 $44.95
$100.00 to $149.99 $48.95
$150.00 and higher $54.95
 

Note: All orders containing suppositories
During the months of June through September - due to possible exposure to high temperatures during shipping - we strongly recommend that you choose UPS 2nd Day Air only. Mondays through Wednesdays. No return of suppositories during those months.


Return Policy:

Returned products must be received by us unopened, in original packaging, with all information included, no later than 7 days after you receive them. A 15% restocking fee will apply. Shipping charges incurred by us will be deducted from your refund.

NOTE: Any returns for orders over $200.00 require a Return Merchandise Authorization (RMA) number. Go to the Contact Us page and email a request for a RMA number. Without an RMA number, no such returns will be processed.

Refunds: Refunds will be issued within three weeks after the date we received the return merchandise - typically by check.

**** No refunds on international orders.

 


The statements in this website have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.